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Our team is in Kathmandu, GMT+5:45. For a service itself, reach the local directly — their number is on their profile, and we never sit in the middle of that call.
Questions about your own enquiries, bookings or listing are answered faster from inside your dashboard, where we can see the thread you are asking about.
Anything about somebody's conduct, credentials or a price they will not honour goes to the safety page, which says what we do about it.
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